Frequency Asked Questions
Are the Daily Greens suitable for Vegans?
Yes, our Daily Greens are suitable for Vegans.
Is the Daily Greens a weight loss product?
Our Daily Greens is formulated to support digestive health with carefully selected, high-quality ingredients. As part of a varied and balanced diet, it contributes to normal energy-yielding metabolism.
Are the Daily Greens organic?
We carefully select high-quality, responsibly sourced ingredients to ensure the best for you. While we are not yet fully certified organic, achieving this is a goal we are actively working towards.
What’s the shelf life of the Daily Greens?
24 months from opening. Please also refer to the best before date on pack.
Are the Daily Greens low FODMAP?
Daily Greens is carefully formulated with high-quality ingredients; however, it has not been tested or certified as low FODMAP. If you have specific dietary requirements, we recommend consulting your healthcare professional before use.
How can I take the Daily Greens?
Directions for use can be found on the product packaging. As a versatile raw powder, Daily Greens can be enjoyed with water or, for a naturally sweeter taste, mixed into plant-based milk, we particularly love it with coconut water. It can even be sprinkled over food. For the smoothest blend, we recommend using a shaker cup or an electric milk frother.
Please remember that food supplements are designed to complement a varied and balanced diet and healthy lifestyle, not replace them.
Can I use the Daily Greens if I am pregnant / breastfeeding?
Food supplements are intended to complement a balanced diet and healthy lifestyle, not replace them. Do not exceed the recommended daily dose. If you are pregnant, breastfeeding, have a serious medical condition, or are under medical supervision, please consult your healthcare professional before use. Daily Greens is suitable for both vegetarians and vegans.
Can children use the Daily Greens?
Daily Greens is formulated for adults and is not intended for use by children. If you’re considering giving it to a child, please consult your healthcare professional for personalised guidance.
Where are your products made?
All Bower Botanicals® products are manufactured in the UK by a registered food supplement manufacturer operating under appropriate food safety and hygiene standards.
Shipping, Returns & Account
How do I reset my password?
If you need to reset your password, simply visit the login page and click “Forgot your password?”. Follow the instructions in the email you receive to create a new password and regain access to your account.
I can’t log into my account
Don’t worry! If your account isn’t set up yet, just click here and follow the simple steps to link your email and past orders.
When will I receive my order?
As soon as your order ships, we’ll send you a Shipping Confirmation email with a tracking link so you can follow its journey. You can also check our Shipping Policy for more information.
Can I change or cancel my order?
Because we begin picking and packing orders straight away, we’re unable to cancel or amend orders once they’ve been placed. This includes product changes and payment method updates.
What should I do if I have any issues with my order?
If there’s any issue with your order, please contact us via email or message with your order number, and we’ll take care of it as quickly as possible.
What if my order arrives damaged?
If your order arrives damaged or faulty, please contact us promptly with your order details. We’ll investigate the issue and work with you to arrange a replacement or refund in line with your statutory rights, ensuring a swift and fair resolution.
Why can’t I order outside of the UK?
As a small independent company proudly manufacturing in the UK, we’re committed to making our products accessible to customers around the world as we continue to grow. If you’re based outside the UK, we’d love to hear from you sharing where you’d like to order from helps us understand demand and prioritise future shipping locations.
How much does delivery cost?
We partner with a range of trusted shipping providers to get your order to you efficiently. For more details, please take a look at our Shipping Policy. You can also see live shipping costs at checkout, so you know exactly what to expect.
My order says delivered, but I haven’t received it. What should I do?
If your order shows as delivered but hasn’t arrived, don’t worry we’re here to help. Please contact us with your order number, and we’ll work with you to locate it and ensure it reaches you as quickly as possible.
My parcel was returned to the sender, what should I do?
If your parcel has been returned to us, please get in touch with your order number. We’ll work with you to arrange reshipment and ensure your order reaches you without delay.
How do I track my delivery?
Once your order has been shipped, you’ll receive a Shipping Confirmation email with a tracking link so you can follow its journey. You can also visit our Shipping Policy for more information on tracking and delivery options.
Can I change the delivery address after an order has been placed?
We work quickly to process and dispatch orders, which means we’re unable to change the delivery address once an order has been placed. If you notice an issue with your address, please contact us as soon as possible and we’ll do our best to advise on next steps.
Can I buy the Daily Greens to resell - wholesale?
We love connecting with businesses interested in sharing our products. If you’re interested in purchasing Daily Greens for resale or wholesale, please get in touch with us, we’ll be happy to discuss options and support your business.
Subscriptions
How do subscriptions work?
We offer a convenient monthly subscription for selected products. Subscriptions renew automatically each month, giving you a seamless supply but you can pause, skip, or cancel at any time (see How to I cancel my subscription FAQ).
Is there a minimum commitment?
No. There’s no minimum term, you’re free to pause, skip, or cancel your subscription whenever you like.
Is there a discount for subscribing?
Yes! Enjoy over 14% off when you subscribe, with shipping included, making it an easy and cost-effective way to keep your favourites coming.
Can I pause or skip a delivery?
Absolutely. You can pause your subscription or skip a delivery by logging into your customer account, provided changes are made before the next billing cut-off.
How do I cancel my subscription?
You can cancel at any time through your account dashboard. Cancellations apply to future orders only, so you’ll still receive any deliveries already scheduled.