Refund policy

We offer refunds on purchases made of the goods offered on our Website. To qualify for a refund, you must submit your request to us within within 14 days of your purchase date by contacting us. Please note that we will not be able to issue you a refund for the cost of shipping. We offer refunds on any purchases of the goods offered on our Website for the following reason(s) only: the product is damaged. Please note that we do not offer refunds for any other reasons other than those listed above.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on. Please ship your purchased item(s) to us at the following address:

Bower Botanicals Limited
76 Campden Road,
Shipston-on-Stour
Warwickshire
CV36 4DH
England